Customers who bought the
iPhone 4 complaint
about that the device has poor reception when holding it in a particular way. Some customers who are not satisfied with the quality of their iPhone had sued Apple Inc. Apple have receives at least 3 complaints about antenna problems.
The antenna problems on iPhone 4 had been discussed in several blogs, forums and news site. It is not sure how many people experience antenna problems in their iPhone 4. During the first 3 days, more than 1,7000,000 million iPhones were sold. People are complaining that when the iPhone is held in certain way, the capability of the phone connectivity dropped.
The lawsuit was filed in the Northern District of California court. It was filed against Apple and AT & T. AT&T is the wireless carrier for Apple iPhone in the United States. According to the lawsuit, Apple intentionally misrepresents iPhone 4 on the advertisement. The lawsuit reveals that the consumer complains that iPhone 4 has a defective design. Apparently Apple knows about the defects in iPhone 4 before it was sold to the public. Apple did not reveal it to the consumers. The antenna problem is derived from the difficulty to configure the antenna so that the users are unable to establish a connection with AT & T network.
After customers complaint the problem to Apple and AT & T, they did not offer to ameliorate the problem. Thus, the customers have to fix the problem by themselves. Some customers are unhappy with the customer service of Apple and AT & T so they have decided to file a lawsuit. After the case was brought to the court, Apple offers consumers with three options. The first option is to hold the iPhone in an awkward manner. The second option is to pay for a 10% fee and refund their phone. The third option is to purchase the Apple’s case for $29.95 and have the problem fixed by a technician.
The iPhone 4 has a different design than the iPhone 3. One of the prominent designs in iPhone 4 is the band surrounding the rim of the phone. The band serves as an antenna to AT & T. The band was intended to provide a nicer appearance to the iPhone. Despite that, the position of the band had caused the phone to face antenna problem. While most phones have antennas at the bottom, the antennas of iPhone 4 are located on the exterior. Before the lawsuit was filed, many people had already started to complaint it in the online forums.
Apple has always known to set benchmarks in the technology era. Blending style, innovation and latest technology can be done best by “Apple”. The launch of any new products by Apple brings along a chill of excitement and anticipation. And when the product is launched every eye becomes stagnant on it, such is the magic of Apple. Thus, the launch of iphone 4 was no different; it bought turmoil amongst all the Apple/iphone fans. With a ravishing new design, new LED display, some more additional features, Apple’s iphone was launched with a bang giving a high-end competition to all the Smartphone’s in the market. The new iphone showcase the apple’s new OS 4.0 which in itself has a long list of add on features. But, here I’m not going to give you the review of iphone 4 but will see some of the setbacks, some of the problems with the iphone 4.
- Design: Let’s first see the design aspect of it. When you first take the new iphone in your hands you’ll actually take time to adjust. The new design is no doubt more sophisticated and compact but will not impress the iphone lovers to the level which was expected. All the curves which gave the iphone a stylish look have been made to thick edges which are one big letdown on the industrial design part.
- Camera: Apple’s tried to improve its camera quality from the first version of iphone till now without degrading the other features. A 5 megapixel camera and VGA front camera clearly shows the efforts put in to improve the photography system and its clarity. But, what is still lacking is the camera button on the side panel which if would be present would have become a photographer’s delight.
- Speed: Though Apple has replaced the internal Samsung chip by its own designed A4 chip but the processor is the same ARM Cortex A-8. There is no noticeable difference in the speed than the previous iphone (3G).
- Multitasking: Though surely multitasking is the key feature which Apple initiated with its new OS 4.0. But, we cannot say its true multitasking. When you switch from one application to the other it pause’s the previous application and gets resumes when we move back to it. There are very limited applications which can run in the background while you’re using some other applications like music, VOIP calls, GPS etc.
So we can overall say not a bad move by Apple though. The new iphone will where fail to meet the high expectations of the iphone fans to some extend but the new range of features added with the new OS balances out the retires. Though we cant give a thumbs up due to the design aspect of iphone 4 we definitely can say an honest and stylistically innovative product by Apple once again.
Before Apple launched its latest version of iPhone it was already in Beijing’s electronic stores and luxury hotels. One can get privately imported iPhones for almost 17000 Yuan which is equal to 2,500 dollars.
The iPhone sellers were quite confident that the customer would readily pay any hefty amount for this new iPhone 4. This confidence came from the iPhone 4 which has high definition video, video chat and sharper screen resolution. With all this features in the iPhone it is desirable by every tech freak person. This iPhone was going to be launched officially not later than January.
People having new iPhones are also crazy to get the latest version as they consider owing a latest version is fashion.
Apple had launched this iPhone in Europe, Japan and United States last week and it was sold like hot cake in the iPhone market. Its estimated that 1.7 million iPhone 4s was sold in three days alone.
Grey market in China has been developing for years which cater to the demand of the iPhone. China Unicom is the only Chinese telecom operator which sells iPhone in the world’s largest cell phone market.